red carpet service, my ass!
You’d think a company that will be doing nothing but TAKING your money for the next 15 years wouldn’t give you the 5th degree when you call them and try to get your account information since they didn’t feel so inclined as to send you your billing statement for the upcoming month. It’s not a checking account, you twerps, it’s a MORTGAGE. It’s not like I can take money out of it, it’s sole purpose is for you to take money from ME.
keee-rist! I’m trying to get the info I need to pay THEM and they’re grilling me about when I opened the account, what my payment amount is, WHEN I sent the last payment… Give me a break! I know they must have some security measures to follow, but like I already said, it’s not a friggin checking account.
Grrrr….
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